Terms & Conditions for Stockists V1.06 Oct 2020


1.1  Definitions:

Business Day:  a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.

Commencement Date:  the date the Contract commences, as set out in the Contract Details.

Conditions:  these terms and conditions set out in Clause 1 to Clause 14 (inclusive).

Contract: the contract between the Supplier and the Customer for the sale and purchase of the Goods in accordance with the Contract Details and these Conditions.

Delivery Date:  the date specified for delivery of an Order in accordance with Clause 4.

Delivery Location:  the address for delivery of the Goods, as set out in the Contract Details.

Force Majeure Event:  events, circumstances or causes beyond a party’s reasonable control.

Goods:  the goods (or any part of them), as set out in the Contract Details.

Minimum Quantity:  the minimum quantity of Goods for the period set out in the Contract Details.

Order:  an order for the Goods submitted by the Customer in accordance with Clause 4. Additional Orders may also be made via email (and are still subject to these terms).

Price:  the price for the Goods, as set out in the Contract Details.

1.2  Interpretation:

(a)  a reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted;

(b)  any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and

(c)  a reference to writing or written includes emails.


This Contract shall commence on the Commencement Date and shall continue, unless terminated earlier in accordance with its terms or until further notice.


3.1  This is the value of an order to qualify as a wholesale order. This amount can be waived or adjusted at the sole discretion of the Supplier.


4.1  The Customer may place Orders on an adhoc basis.

4.2  Orders shall be given in writing as detailed in the Contract Details. Subsequent orders may be made via email, subject to these terms and conditions. The Supplier may accept or decline Orders at its absolute discretion. The Supplier may, at its discretion, accept an amendment to an Order by the Customer.

4.3  The Supplier shall assign an order number to each Order it accepts and notify the order number to the Customer. Each party shall use the relevant order number in all subsequent correspondence relating to the Order.

4.4  After confirming an Order, the Supplier shall as soon as is practicable inform the Customer of the Supplier’s estimated delivery date for the Order.

4.5  The Customer is responsible for ensuring that orders are complete and accurate. The Customer shall give the Supplier all necessary information relating to the Goods that the Supplier reasonably requires in order to fulfil each Order.


5.1  Any samples, drawings, descriptive matter, or advertising produced by the Supplier and any descriptions or illustrations contained in the Supplier’s catalogues or brochures are produced for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract or have any contractual force.


6.1  The Supplier shall ensure that:

(a)  each delivery of Goods is accompanied by a delivery note which shows the, order number, the type and quantity of Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the relevant Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered;

6.2  The Supplier shall endeavour to deliver Goods to the Delivery Location on the relevant Delivery Date.

6.3  Delivery is completed on the completion of unloading of the Goods at the Delivery Location.

6.4  Delivery Dates are approximate only, and the time of delivery is not of the essence. The Supplier shall make every effort to meet notified delivery dates and shall keep the customer informed of changes as soon as they occur. If the Supplier fails to deliver Goods by the relevant Delivery Date, the supplier is not liable for any claim whosoever. Customer may request a full refund should delivery be delayed beyond 30 business days of the notified delivery date.

6.5  If a delivery is not possible due to inaccurate information provided by the customer or no access for at the place or time of delivery, the customer shall be liable for any additional costs incurred.

6.6  After 15 Business Days after the day on which the Supplier attempted to make delivery of Goods, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods, or charge the Customer for any shortfall below the price of the Goods.

6.7  The Supplier may deliver Orders by instalments, which could be invoiced and paid for separately. The Customer may not cancel an instalment because of any delay in delivery or defect in another instalment.


7.1  The Supplier warrants that, for a period of 12 months from the date of delivery (warranty period), the Goods shall:

(a)  conform with their description;

(b)  be free from material defects in design, material and workmanship; and

(c)  be of satisfactory quality (within the meaning of the Sale of Goods Act 1979.

7.2  Subject to Clause 7.3:

(a)  the Customer gives notice in writing to the Supplier during the warranty period, promptly after discovery that some or all of the Goods do not comply with the warranties set out in Clause 7.1:

(b)  the Supplier is given a reasonable opportunity of examining such Goods; and

(c)  the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier’s place of business at the Customer’s cost, the Supplier shall, at its option, repair or replace any Goods that are found to be defective, or refund the price of such defective Goods in full. If found to be defective, the Customer shall also refund any delivery costs incurred as specified in Clause 7.2(b).

7.3  The Supplier shall not be liable for Goods’ failure to comply with the warranties set out in Clause 7.1 if:

(a)  the Customer makes any further use of such Goods after giving notice of defects in accordance with Clause 7.2;

(b)  the defect arises because the Customer failed to follow the Supplier’s oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same;

(c)  the Customer alters or repairs such Goods without the written consent of the Supplier;

(d)  the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal storage or working conditions; or

(e)  the Goods differ from their description as a result of changes made to ensure they comply with applicable statutory or regulatory requirements.

7.4  The Supplier’s only liability to the Customer if the Goods fail to comply with the warranties set out in Clause 7.1.

7.5  The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.

7.6  The terms of the Contract shall apply to any repaired or replacement Goods supplied by the Supplier.


8.1  Risk in Goods shall pass to the Customer on completion of unloading the Goods at the Delivery Location.

8.2  Title to Goods shall only pass to the Customer once the Supplier receives payment in full (in cash or cleared funds) for them.

8.3  Until title to the Goods has passed to the Customer, the Customer shall:

(a)  store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier’s property;

(b)  not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;

(c)  maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;

(d)  notify the Supplier immediately if it becomes subject to any of the events listed in Clause 13.1(b); and

(e)  give the Supplier such information relating to the Goods as the Supplier may require from time to time.

8.4  The Supplier may recover Goods in which title has not passed to the Customer. The Customer irrevocably licenses the Supplier, its officers, employees and agents, to enter any premises of the Customer (including with vehicles), in order to satisfy itself that the Customer is complying with the obligations in Clause 8.3 and to recover any Goods in which property has not passed to the Customer.

8.5  The Supplier may at any time after delivery elect to transfer title in the Goods to the Customer, in which case the Customer shall immediately pay the Price to the Seller.


9.1  If the Customer is the subject of a request, court order or other directive of a governmental or regulatory authority to withdraw any Goods from the market (Recall Notice) it shall immediately notify the Supplier in writing enclosing a copy of the Recall Notice.

9.2  Unless required by law, the Customer may not undertake any recall or withdrawal without the written permission of the Supplier and only then in strict compliance with the Supplier’s instructions as to the process of implementing the withdrawal.


10.1  The Customer shall pay for Goods in accordance with this Clause 10.

10.2  The Price excludes:

(a)  the costs of packaging, insurance and transport of the Goods, which shall be invoiced to the Customer in addition to the Price; and

(b)  amounts in respect of value added tax (VAT), which the Customer shall additionally be liable to pay to the Supplier at the prevailing rate (if applicable), subject to the receipt of a valid VAT invoice.

10.3  The Supplier may invoice the Customer for the price of Goods plus VAT at the prevailing rate (if applicable) on or at any time after the Supplier has informed the Customer it is ready and willing to deliver the Goods. The Supplier shall ensure that the invoice includes the date of the Order, the invoice number, the Supplier’s VAT registration number, and any supporting documentation that the Customer may reasonably require.

10.4  The Customer shall pay invoices in full in cleared funds within 10 Business days of the invoice date. Payment shall be made to the bank account nominated in writing by the Supplier.

10.5  If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then, without limiting the Supplier’s remedies under Clause 13:

(a)  the Customer shall pay interest on the overdue amount at the rate of 4% per annum above Barclays Bank’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.

(b)  the Supplier may suspend all further deliveries of Goods until payment has been made in full.

10.6  The Customer shall pay all amounts due under the contract in full without set-off, counterclaim, deduction or withholding (except for any deduction or withholding required by law). The Supplier may at any time, without limiting any of its other rights or remedies, set off any amount owing to it against any amount payable by the Supplier to the Customer.


11.1  Nothing in this Contract shall limit or exclude the Supplier’s liability for:

(a)  death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);

(b)  fraud or fraudulent misrepresentation;

(c)  breach of the terms implied by section 12 of the Sale of Goods Act 1979;or

(e)  any matter in respect of which it would be unlawful for the Supplier to exclude or restrict liability.

11.2  Subject to Clause 11.1

(a)  the Supplier shall not be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and

(b)  the Supplier’s total liability to the Customer for all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid and/or payable by the Customer for Goods under this Contract.


12.1 Without limiting its other rights or remedies, either party may terminate this Contract with immediate effect by giving written notice to the other party if:

(a)  the other party commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 14 business days of that party being notified in writing to do so;

(b)  the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;

(c)  the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business; or

(d)  the other party’s financial position deteriorates to such an extent that in the terminating party’s opinion the other party’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.

12.2  Without limiting its other rights or remedies, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under the Contract on the due date for payment and remains in default not less than 10 business days after being notified in writing to make such payment.

12.3  Termination of the Contract shall not affect any of the parties’ rights and remedies that have accrued as at termination, including the right to claim damages in respect of any breach of this Contract which existed at or before the date of termination.

12.4  Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination shall remain in full force and effect.


13.1  Force majeure. Neither party shall be in breach of this Contract nor liable for delay in performing, or failure to perform, any of its obligations under this Contract if such delay or failure result from a Force Majeure Event. If the period of delay or non-performance continues for 2 weeks, the party not affected may terminate this Contract by giving 14 business days’ written notice to the affected party.

13.2  Assignment and other dealings.

(a)  The Customer shall not assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier.

(b)  The Supplier may at any time assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights under this agreement.

(c) Clause titles are for ease of use and do not from part of the intent of clauses.

13.3  Confidentiality.

(a)  Each party undertakes that it shall not at any time during this agreement, and for a period of three years after termination of this agreement, disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party.

(b)  Each party may disclose the other party’s confidential information:

(i)  to its employees, officers, representatives or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with this agreement. Each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party’s confidential information comply with this Clause 13.3 and

(ii)  as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

(c)  No party shall use any other party’s confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with this Contract.

13.4  Entire agreement.

(a)  This Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

(b)  Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

13.5  Variation.  No variation of this Contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

13.6  Waiver. No failure or delay by a party to exercise any right or remedy provided under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

13.7  Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.

13.8  Notices.

(a)  Any notice or other communication given to a party under or in connection with the Contract shall be in writing, addressed to that party at its registered office or such other address as that party may have specified to the other party in writing in accordance with this contract, and shall be delivered personally, or sent by pre-paid first class post or other next working day delivery service, commercial courier, email.

(b)  A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in Clause 14.8(a); if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by email, one Business Day after transmission.

(c)  The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

13.9  Third party rights. No one other than a party to this Contract and their permitted assignees shall have any right to enforce any of its terms.

13.10  Governing law. This Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by, and construed in accordance with the law of England and Wales.

13.11  Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation.

13.12 Confidentiality and Copyright. The Customer acknowledges that, save for the right to sell the goods as provided in this contract, the Customer shall not acquire any interest or rights in the goods or any other products or property of the seller, including, without limitation, trade secrets, copyright, patents and trademarks and the customer shall not either during the course of or following termination of this contract use or disclose any details of such rights or of such information as are in its possession to any third party without the consent of the seller save as is necessary in the proper performance of its duties hereunder. The Customer agrees that it shall not acquire or have any proprietary rights in any lists of customers or potential customers for the goods in the Territory whether collated by the seller or by the customer.

14.0  Duties of Customer. The customer shall at all times act in good faith and carry out the marketing and sales policy requirements of the seller concerning the sale of the goods and relationships with consumers and potential consumers.

14.1 Promotional Materials. The provided packaging, images and other materials shall be used to promote the goods. Images, marketing and promotional materials other than those supplied may only be used without the express written consent of the seller. The customer must strictly observe any written instructions or guidelines supplied from time to time by the seller relating to the presentation, marketing and sale of the goods.

14.2 Trademark. The customer must use the ‘Wear ‘em Out’ trademark prominently in the course of advertising, marketing and promotion of the goods and for no other purpose. The trademark shall be used and respected to best industry practices for the sole promotion of the goods supplied by the seller.

14.3  Sub-Sellers. The customer may not appoint any sub-sellers to sell or supply the goods without the express written consent of the seller.

  1. Recommended Retail/Sales Prices. The RRP will be advised at time of purchase, any changes will be advised.

15.1 VAT Rates. Period/Menstrual/Sanitary products are Zero Rated at 0% VAT, all our pads and packs come under the Zero VAT Rate of 0%. The Out and About and Storage Bags come under the Standard Rate of VAT at 20%. Always check with your Accountant if in any doubt.